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Application Specialist
Position: Location: Salary: Type:
Application Specialist Competitive Permanent

Application Specialist.

The successful Applications Specialists is responsible for capturing customer needs relating to training and/or product performance and should communicate openly and effectively with Product and Project management Teams.

This is a remote based role with the company offices based in Brno.

Job Responsibilities:

  • Provide market-leading training to customers and colleagues across Czech.
  • Provide professional assistance and support to Marketing & Sales and R&D, as well as international colleagues.
  • Maintain long-term positive relationships with customers acting upon customer feedback to drive NPS and Customer Satisfaction.
  • Follow contractual obligations.
  • Actively contribute to Service delivery to ensure that customer expectations are exceeded.
  • Actively manage customer evaluation and assessments to monitor trends in student performance and satisfaction.
  • Working knowledge of medical (ideally radiotherapy) hardware and software products and proficiency in assigned product specialties.
  • Strong clinical background in Radiotherapy and working knowledge of clinical workflow.
  • Ability to travel domestically and internationally up to 70% of the time.

Job Requirements:

  • Medical Physicist’s or related degree.
  • Minimum 2 years’ experience in Computer Science/Medical/Software Application’s.
  • Experience with the following: Microsoft Office, Citrix and CLM systems.
  • Fluent in Czech and good level of German and English.
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