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Field Services Engineer
Position: Location: Salary: Type:
Field Services Engineer Belgium Temporary

Essential Job Responsibilities:

  • Travel throughout Belgium, Netherlands or to other locations on short notice to support the company's products and field service partners.
  • Manage repair, installations and services on customers systems.
  • Provide support on company instrumentation products.
  • Perform routine standard procedures to isolate and fix problems in equipment or software.
  • Work closely with the Technical support team to address customer complaints to determine corrective action and customer follow-up.
  • Document and report the company's product "design reliability" and "maintenance issues" and/or problems to technical support.
  • Able work on-call on to provide service support within a short period of time.
  • Achieve and exceed Customer Satisfaction key performance indicators.

Training Responsibilities (Required)

  • Complete all assigned and required training satisfactorily and on time.

Minimum Requirements

Education or Experience (in years)

  • High School degree (or equivalent experience) with 4-6 years of related work experience OR AA or Technical Trade Degree with 2-4 years of related work experience.
  • Mechanical, Software or electronics’ engineering or equivalent.

Knowledge and skills: 

  • Customer focused.
  • Quality Focus.
  • Analytical Thinking.
  • Must speak Flemish and French.

Must speak Flemish and French.

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