Upload CV

Please fill out the form below to upload your CV & register your details.

 We only accept .doc, .docx, .pdf, and .odt files

Log In.

Log In to your account below:

  Click here to register   Forgot Password?


Fill out the form below to create a new account:

  Click here to log in

Forgot Password?.

Enter your email address below and we'll send you a new one.


Apply for this job.

Please fill out the form below to apply for this job.

 We only accept .doc, .docx, .pdf, and .odt files
Home About Clients Candidates Vacancies News Contact Register / Log In  
Product Trainer/Clinical Application Specialist
Position: Location: Salary: Type:
Product Trainer/Clinical Application Specialist Netherlands Permanent

Major Responsibilities/Functions:

Effectively deliver onsite and remote educational training on the use of products.

Complete all pre-work and effectively communicate the training plan to the customer.

Assist in the development of training materials including but not limited to PowerPoint presentation, syllabus, and user documentation/instructions.

Interface with customers to resolve cases and assist in troubleshooting escalated issues in a timely manner.

Identify customer needs and determines internal resources needed for resolution.

Create Knowledge base articles on processes and troubleshooting steps to help the team if similar issues are encountered in the field.

Follow up with customers to assist with the clinical implementation of the products.

Attend conferences and trade shows as needed.

Document promptly all the activities related to each field service task in CRM (SalesForce), including but not limited to emails, phone calls, signed acceptance installation and/or training form by the customer

Perform other related duties as assigned or requested occasionally

Specialized Requirements:

BA, BS in Physics or Engineering required.

Masters in Physics or related field preferred.

Technical training/education/support experience in a professional or academic environment is desired

1 to 5+ years of experience in related field required.

Excellent written and verbal communication skills.

Strong presentation skills, ability to communicate effectively to a group via phone/face-to-face.

Strong technical aptitude, experience of web-based applications, comfortable with learning new technologies and industry standards.

Strong analytical, math, physics skills, including data collection, problem-solving, and the ability to resolve complex technical issues independently.

Self-motivated, organized and detail-oriented, and possess strong time management skills. Able to manage many work streams simultaneously.

Willingness to travel.

Driver’s License and Passport required.

 Back to Blog